SWiSH is a Kuwait-based food and beverage company that has steadily established itself as an innovative force within the hospitality industry. Since entering the market in 2012, the company has focused on developing restaurant concepts that combine originality, quality, and memorable customer experiences. What began as a bold entrepreneurial venture has evolved into a growing business recognized for introducing fresh ideas and building successful dining brands in one of the region’s most competitive markets.

The company’s journey reflects the vision of ambitious entrepreneurs who recognized an opportunity to approach the food and beverage sector from a different perspective. Instead of relying on conventional business models, SWiSH emphasized creativity, operational excellence, and a deep understanding of changing consumer preferences. This forward-looking mindset laid the foundation for sustainable growth while enabling the company to establish a distinctive identity within Kuwait’s hospitality landscape.

Operating in the food and beverage industry requires continuous innovation, adaptability, and attention to customer expectations. Consumer tastes evolve rapidly, competition continues to intensify, and market trends frequently shift. SWiSH has responded to these challenges by developing concepts that prioritize quality, consistency, and unique dining experiences. Every stage of growth has been guided by the objective of creating brands that resonate with diverse audiences while maintaining high operational standards.

Over the years, SWiSH has expanded beyond its initial vision by building a portfolio of restaurant and hospitality concepts that appeal to different market segments. Each brand has been developed with its own identity, atmosphere, and customer proposition, allowing the company to serve a broad range of dining preferences. This diversified approach has strengthened its position within Kuwait’s food and beverage industry and created opportunities for continued expansion.

A commitment to quality is evident throughout the company’s operations. Careful ingredient selection, consistent food preparation standards, efficient service, and attention to customer satisfaction contribute to delivering reliable dining experiences. Maintaining these standards has supported long-term customer loyalty while reinforcing the reputation of each brand within the portfolio.

Innovation remains a defining characteristic of the organization. Rather than simply responding to industry trends, SWiSH continually explores new ideas, dining formats, and operational improvements that enhance both customer experiences and business performance. This culture of innovation encourages creative thinking across every aspect of the organization, from concept development and menu design to branding, technology, and service delivery.

The company’s success has also been supported by a strong entrepreneurial culture that values determination, collaboration, and continuous improvement. Every milestone has been achieved through careful planning, disciplined execution, and the willingness to embrace new opportunities in a competitive environment. Challenges have served as catalysts for growth, encouraging innovation and strengthening the organization’s ability to adapt to changing market conditions.

Customer satisfaction continues to play an essential role in shaping business decisions. Modern consumers expect more than quality food; memorable experiences, welcoming environments, efficient service, and meaningful brand connections have become equally important. By focusing on these elements, SWiSH has developed concepts that encourage repeat visits while establishing lasting relationships with customers.

Technology has become increasingly important in supporting operational excellence within the hospitality industry. Digital ordering platforms, delivery partnerships, customer engagement tools, and data-driven decision-making contribute to improving convenience and service quality. By embracing modern technologies, SWiSH continues to enhance efficiency while responding to the evolving expectations of today’s consumers.

Growth has been achieved through a balanced approach that combines creativity with sound business practices. Careful evaluation of market opportunities, investment in talented professionals, and a commitment to maintaining consistent standards have enabled the company to strengthen its competitive position. This strategic approach has supported sustainable expansion while preserving the unique identity of every concept within its portfolio.

The competitive nature of Kuwait’s food and beverage market demands continuous improvement and the ability to differentiate from established brands. SWiSH has addressed this environment by developing concepts that reflect originality, authenticity, and strong operational execution. Rather than pursuing rapid expansion alone, the company has emphasized building brands capable of achieving long-term success and customer loyalty.

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Looking ahead, SWiSH remains focused on expanding its presence through innovative restaurant concepts, exceptional customer experiences, and operational excellence. Continued investment in creativity, talent, and quality positions the company to adapt to future market developments while strengthening its role within Kuwait’s hospitality sector. By combining entrepreneurial ambition with a commitment to excellence, SWiSH continues to build a reputation as a dynamic food and beverage company dedicated to delivering distinctive dining experiences and sustainable growth.

Open Positions & Qualifications

MANAGER – BUSINESS PROJECTS

⚙️ KEY RESPONSIBILITIES

• Lead end-to-end delivery of strategic and business improvement projects.
• Define project scope, objectives, timelines, deliverables, resources, and success criteria.
• Develop and monitor project plans, schedules, roadmaps, risks, issues, dependencies, and change requests.
• Establish and maintain project governance frameworks, documentation, standards, and reporting practices.
• Prepare dashboards, KPI reports, executive summaries, and portfolio updates for management.
• Coordinate with project sponsors, business leaders, cross-functional teams, and external stakeholders.
• Promote PMO standards, project management best practices, and continuous improvement initiatives.

📜 QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Business Administration, Project Management, Industrial Engineering, Operations Management, Supply Chain, IT, Finance, or a related field; master’s degree is an advantage.
• 7–10 years of experience in project management, PMO, business transformation, or strategic initiatives.
• Proven ability to manage multiple concurrent projects within a matrix organization.
• Professional certification such as PRINCE2, Agile, Lean Six Sigma, PMP, or equivalent is an advantage.

🧠 REQUIRED SKILLS

• Strong knowledge of project management methodologies, governance, and PMO operations.
• Excellent planning, scheduling, budgeting, reporting, and resource management skills.
• Strong analytical, organizational, communication, and problem-solving abilities.
• Ability to influence stakeholders, facilitate meetings, and present to senior management.
• Proficiency in MS Project, Planner, Jira, Asana, Smartsheet, Excel, PowerPoint, Microsoft Dev Ops and reporting tools.

COORDINATOR – EXECUTIVE & FRONT DESK

🔑 KEY RESPONSIBILITIES

• Provide administrative and coordination support to the CEO, including calendar management, correspondence, meeting preparation, and follow-up.
• Serve as the first point of contact for visitors, clients, candidates, vendors, and callers, ensuring a professional and welcoming experience.
• Coordinate internal and external meetings, including scheduling, room preparation, materials, minutes of meetings, and action-item tracking.
• Support daily front-office operations, including calls, visitor registration, courier coordination, filing, documentation, and office supplies.
• Liaise with internal departments such as HR, Facilities, IT, and other support teams to ensure smooth day-to-day office operations.

📜 QUALIFICATIONS & EXPERIENCE

• Provide administrative and coordination support to the CEO, including calendar management, correspondence, meeting preparation, and follow-up.
• Serve as the first point of contact for visitors, clients, candidates, vendors, and callers, ensuring a professional and welcoming experience.
• Coordinate internal and external meetings, including scheduling, room preparation, materials, minutes of meetings, and action-item tracking.
• Support daily front-office operations, including calls, visitor registration, courier coordination, filing, documentation, and office supplies.
• Liaise with internal departments such as HR, Facilities, IT, and other support teams to ensure smooth day-to-day office operations.

🧠 REQUIRED SKILLS

• Diploma or bachelor’s degree in Business Administration, Office Management, or a related field.
• 2–4 years of experience in executive support, administration, reception, or office coordination.
• Experience supporting senior management or executives is preferred.
• Strong communication, organization, time management, and follow-up skills.
• Professional appearance, positive attitude, confidentiality, and attention to detail.
• Proficiency in Microsoft Office applications.

Required Documents:

• Passport Copy
• Civil ID Copy (Front and back)
• Work Permit (Izn Amal) Copy
• Mol Clearance form Sahal Applications
• Authorized Signatory (Ethimaad Tawkiya)
• Copy of Resignation Letter, if applicable
• Baladiya card.
• IBAN Certificate in PDF format.

COMPANY LOCATION & FOOTER

• Address: SWISH, Ardiya Stores Zone, Block 1, SWISH Building, Mezzanine Floor, Kuwait
• Contact: +965 22060950
• Website: swishhh.net

HOW TO APPLY

share your CV: careers@swishhh.net

Contact: +965 9110 6305 | +965 9663 1355

Please mention the position you’re applying for in the email subject line.

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